When 31,000 members and stakeholders were surveyed and interviewed at the launch of the AIA’s Repositioning initiative in 2013, one thing was clear: the Institute’s complexity leaves them confused about how to access what they need.

The AIA set 10 priorities based on the results of these interviews, three of which focus on the health and effectiveness of AIA Components:

  • component autonomy versus unity
  • component structure
  • lack of tier coordination

Over the last three years, the AIA Member Service Resource Task Force has researched our organizational structure asking: How can we best serve the members? They have created a plan to provide a consistent experience for all members, while aligning financial resources and service capacity to ensure AIA membership is valuable and relevant. This process will be dynamic and as we learn from the best practices, we will share them.

In December 2014, the AIA Board took the first step by restructuring governance, funding a digital transformation to customize AIA’s digital presence to align with member preference, and launching a national PR campaign. These were all member priorities that emerged from the surveys and interviews.

I ask you to join us in this partnership to position AIA for a bright future. Talk among yourselves, in component meetings, state conversations and at Grassroots. Explore ways to collaborate, optimize, and create innovative new approaches to serving our members.

We look forward to recognizing and sharing your efforts.

Sincerely,


Robert Ivy, FAIA
AIA EVP/Chief Executive Officer


AIA Michigan - 37637 Five Mile Rd. #269 - Livonia, Michigan, 48154 - Phone: 313-965-4100  

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